File Types

The most popular file type is Acrobat PDF (flattened).
Other file types that may be used are:

  • Acrobat PDF (unflattened)
  • (All current design software suites should enable you to flatten a PDF file. Alternatively, you can use acrobat or distiller to convert your file to PDF.)
  • Tiff (with Zip Compression)
  • AI (with fonts outlined)
  • PSD (flattened)
  • EPS (with fonts outlined)

We recommend that you avoid using JPG, as quality is often lost during compression. In certain cases though, depending on the type and size of your artwork, if a JPG has been saved with maximum quality it will possible to use for print.



If you’d like your artwork to bleed please allow a 3mm trimming on all sides. This includes important graphics and text being kept to at least 3mm within the cut edge.


The printing process is done using CMYK (Cyan, Magenta, Yellow and Black) colours but your monitor uses a RGB (Red, Green and Blue) mode. This means that although you view your artwork on the screen, the colours may vary once printed. DO NOT expect your finished product to be an exact colour match to your print out or what you see on your monitor.
It is best to create your document in CMYK mode but care must be taken to ensure that all the texts and graphics have been set to CMYK palette without any RGB or Pantone colours.

The same would apply to using Pantone palette. Everything should be saved to those particular colours and no part of the artwork should be saved as CMYK or RGB.


All submitted files should be at 300dpi.


Wherever possible, fonts should be converted to paths or curves. You can do so using programs such as Illustrator and FreeHand and this will fix upload errors that are caused by fonts not being embedded in the text.

In Photoshop you can also rasterize text but once applied it is no longer possible to make any changes to the text.

Scroll to Top